Shipping & Delivery


Where do you ship?

How much is the shipping?

How long will it take to get my order?

How do I check the Status of my Order?

Why does my tracking number not work?

Why didn’t I receive all my items in one package?

What should I do if I provided the wrong shipping address?

What if the tracking information shows no movement for weeks or says “returned to sender”?

What should I do if I missed a delivery?


Payments & Security


What payment options do you offer?

Can I pay with my credit/debit card safely on your website?

How can I trust your store to protect my personal information?


Cancelattions & Returns


How do I modify or cancel my order?

Do you offer exchange or refund?

How do I return an item?

What if I received a defective or damaged item?


Customer Service


How can I contact you?

I would like to know more about your company


Other Questions


How do I place an order?

Why haven’t I received my confirmation email?

Do I have to create an account to place an order?